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STORE POLICY

Customer Care

Welcome to Tabletop Threads, where customer care is woven into the fabric of our company values. At Tabletop Threads, we understand the importance of exceptional customer service and strive to provide a truly outstanding experience for our valued tabletop gaming community.

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Our customer care team is comprised of passionate gamers who share your enthusiasm for tabletop RPGs, board games, and all things geeky. We are dedicated to being your trusted guides throughout your shopping journey, offering support and assistance every step of the way.

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Whether you have questions about sizing, need recommendations for the perfect gaming-themed gift, or require assistance with an order, our team is here to help. We take the time to understand your unique needs and provide personalized solutions tailored to your preferences.

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We pride ourselves on prompt and reliable communication. Your inquiries and concerns will be met with a friendly and knowledgeable response, ensuring that your experience with Tabletop Threads is nothing short of exceptional. We value your time and will always strive to provide timely and efficient assistance.

At Tabletop Threads, we see our customers as more than just transactions; you are an integral part of our gaming community. We listen to your feedback, suggestions, and ideas, and continuously work to improve our products and services based on your valuable input.

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Your satisfaction is our ultimate goal. We are committed to your happiness and will go above and beyond to ensure you are delighted with your Tabletop Threads experience. We believe in fostering long-lasting relationships with our customers, built on trust, respect, and shared love for tabletop gaming.

So, whether you're embarking on an epic quest or gathering with friends around the gaming table, trust Tabletop Threads to provide you with exceptional customer care. We are here to support your gaming adventures and make your tabletop clothing shopping experience an enjoyable and memorable one.

Thank you for choosing Tabletop Threads. We look forward to serving you and being a part of your tabletop gaming journey.

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Sincerely, The Tabletop Threads Customer Care Team

Privacy & Safety

At Tabletop Threads, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you provide when interacting with our website and services. By using our website or engaging with Tabletop Threads, you consent to the practices described in this policy.

  1. Information We Collect:

    • Personal Information: When you make a purchase, create an account, or interact with our website, we may collect personal information such as your name, email address, shipping address, and payment details. We only collect information that is necessary for fulfilling your orders and providing you with a personalized shopping experience.

    • Cookies: Like many websites, we use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and track user preferences. These cookies may collect information about your device, IP address, and browsing behavior. You can manage your cookie preferences through your browser settings.

  2. Use of Information:

    • Order Fulfillment: We use the information you provide to process and fulfill your orders, including shipping, delivery, and customer support.

    • Communication: We may use your contact information to communicate with you about your orders, provide updates, and respond to your inquiries.

    • Personalization: We may use your information to personalize your shopping experience, recommend products, and offer promotions or discounts tailored to your preferences.

    • Marketing: With your consent, we may use your contact information to send you promotional emails or newsletters. You can opt out of these communications at any time.

    • Legal Compliance: We may process your data to comply with legal obligations, resolve disputes, and enforce our policies.

  3. Data Security:

    • We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes implementing physical, electronic, and managerial safeguards.

    • While we strive to maintain the security of your data, please note that no method of transmission or storage is 100% secure. We cannot guarantee absolute security, and you share your information at your own risk.

  4. Third-Party Disclosure:

    • We do not sell, trade, or transfer your personal information to third parties for marketing purposes. However, we may share your information with trusted service providers who assist us in operating our website, conducting business operations, or serving you better. These third parties are obligated to protect your information and use it only for the purposes specified.

  5. Data Retention:

    • We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

  6. Your Rights:

    • You have the right to access, update, correct, or delete your personal information. If you wish to exercise any of these rights or have any concerns about your data, please contact us using the information provided below.

  7. Changes to this Privacy Policy:

    • We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected on our website, and we encourage you to review the policy periodically.

If you have any questions or concerns about our Privacy Policy or the protection of your personal information, please contact us at support@tabletopthreads.store. We are committed to addressing your inquiries and ensuring the privacy of your data.

Wholesale Inquiries

Wholesale

Thank you for your interest in becoming a wholesale partner with Tabletop Threads. We value collaborations with retailers who share our passion for providing high-quality tabletop gaming-inspired clothing to customers around the world. This Wholesale Inquiries Policy outlines the guidelines and process for wholesale inquiries and partnerships.

  1. Eligibility:

    • We welcome wholesale inquiries from established retailers, e-commerce platforms, and distributors interested in carrying Tabletop Threads products.

    • To be eligible, your business must have a valid retail license or be able to provide relevant documentation as required by local regulations.

  2. Product Selection and Availability:

    • Our wholesale partners have access to our carefully curated collection of tabletop gaming-inspired clothing.

    • Product availability is subject to change based on demand and stock levels.

    • We strive to maintain a consistent supply of our products, but we cannot guarantee the availability of all items at all times.

  3. Wholesale Pricing and Minimum Order Quantity:

    • Wholesale pricing is available upon request. Please provide us with information about your business, including location, business type, and anticipated order volume.

    • Minimum order quantities may apply to wholesale orders to ensure the viability of the partnership and to meet production and fulfillment requirements.

  4. Wholesale Application and Approval:

    • To initiate the wholesale inquiry process, please contact us at [wholesale email/phone number] and provide relevant details about your business, including your company name, location, website (if applicable), and a brief description of your business and target market.

    • Our team will review your inquiry and may request additional information to assess eligibility and compatibility.

    • Submission of a wholesale inquiry does not guarantee approval. We reserve the right to accept or decline wholesale partnerships based on our internal criteria.

  5. Ordering and Payment:

    • Once your wholesale application is approved, we will provide you with a wholesale account and login details, enabling you to place orders through our wholesale portal or via email.

    • Payment terms and options will be discussed and agreed upon during the wholesale partnership establishment process.

  6. Shipping and Delivery:

    • Wholesale partners are responsible for shipping and handling costs associated with their orders.

    • Delivery times may vary depending on order volume and location. We will provide estimated shipping timelines upon order confirmation.

  7. Marketing and Promotion:

    • We encourage our wholesale partners to promote Tabletop Threads products through appropriate marketing channels, both online and offline.

    • However, any marketing materials or product images provided by Tabletop Threads should be used with our explicit permission and in accordance with our branding guidelines.

  8. Exclusivity and Territory Restrictions:

    • Tabletop Threads does not offer exclusivity or territory restrictions for wholesale partnerships unless agreed upon in a separate written agreement.

  9. Returns and Exchanges:

    • Please refer to our standard Returns Policy for information on returns and exchanges for wholesale orders.

  10. Modifications to the Wholesale Inquiries Policy:

  • We reserve the right to update or modify this Wholesale Inquiries Policy at any time without prior notice. Changes will be reflected on our website and communicated to our wholesale partners.

Payment Methods

Payment Methods

• Credit / Debit Cards
• PAYPAL

• Apple Pay

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